What kinds of username choices are acceptable?
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What kinds of username choices are acceptable?

Your username serves to identify your account in any situation where a merchant or other member is sending funds to you. We recommend choosing a username that, not only makes sense to you, but also to the people who will need it in order to pay you.

Here are some recommended examples:

  • Carpenter5
  • SusanSmith

Here are some not-so-recommended examples:

  • ghdh3dhe8rh
  • jjjjjjjjjjjjjjjj

Username Conditions
Please note, a SolidTrust Pay username:
  • is cAsE sEnSiTiVe
  • cannot exceed 16 characters
  • cannot include spaces
  • cannot consist of a string of digits, e.g. 3756371
  • cannot use any part of our company name in either your username and/or email address
  • cannot use obscene, offensive, rude, and/or politically incorrect terms

Your username choices are at the discretion of the SolidTrust Pay administrative staff. Any accounts found in violation of the above conditions will be suspended.