Can I get a refund from a merchant that has closed?
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Can I get a refund from a merchant that has closed?

In the rare case that SolidTrust Pay intervenes and provides a refund due to merchant neglect, bankruptcy or abuse, the process can take anywhere from 1 to 6 months. It is not necessary to contact us and ask about your eligibility--it will happen automaticallyIf you are receiving a refund for any other reason, these are completed within a few days of confirmation from the merchant that you are eligible for a refund. The merchant may also send your funds back directly.

Please note, there is no guarantee of a refund from an income opportunity website, or a website which states explicitly in their terms that there is no guarantee of earnings.  SolidTrust Pay is not legally responsible for providing refunds if such programs do not perform as expected, and is not responsible for interest or earnings owed from said programs.

For more information, please read SolidTrust Pay's User Agreement by clicking here.