Verification & Documents
Home > Verification & Documents

Verification & Documents

What are the different types of account verification?
There are currently 4 different levels of verification for an account at SolidTr...
How do I verify my account?
Credit/Debit Card Verified For information on how to verify your card, please...
How do I submit my documents for verification?
You can upload your documents to your SolidTrust Pay account. To do so, login an...
How long will it take to verify my documents?
After uploading your documents, they will be reviewed within 1-2 business days [...
How do I verify my credit/debit card?
Credit/debit card verification is required for security purposes. Please note, t...
How can I change the phone number and/or address on my SolidTrust Pay account?
Phone number changes: To change the phone number on your SolidTrust Pay accou...
I am a Canadian user. How do I verify my Canadian bank account?
If you are a Canadian user, you can verify your bank account to do deposits and ...
I am an American user. How do I verify my American bank acount?
ATTENTION: As of October 2017, ACH deposits and withdrawals are currently not av...
I am an international user [outside of Canada and the United States]. How do I verify my bank account?
If you are an international user, you can verify your bank account to do deposit...
What is the deposit/withdrawal daily limit for each verification level?
Helpful Advice - Payment methods are available to you if they are showing und...
Where can I find information about how you handle my documents and the data I submit?
SolidTrust Pay takes data collection seriously. We [SolidTrust Pay] protect y...