Verification & Documents
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Verification & Documents

What are the different types of account verification?
There are currently 4 different levels of verification for an account within Sol...
How do I submit my documents for verification?
You can upload your documents to your SolidTrust Pay account. To upload docum...
How do I verify my account?
Credit/Debit Card Verified For information on how to verify your card, please...
How do I add/verify my credit/debit card?
If you are a TrustCard (https://support.solidtrustpay.com/index.php?type=page&ur...
How can I change the phone number/address on my account?
Phone number changes: To change the phone number on your SolidTrust Pay accou...
My document is not in English. What do I do?
A document that is not in English can be accepted if the number of your address ...
How long will it take to verify my documents?
After uploading your documents, they will be reviewed within 1-2 business days [...
I am a Canadian user. How do I verify my Canadian bank account?
If you are a Canadian user, you can verify your bank account to do deposits and ...
I am an American user. How do I verify my American bank account?
If you are an American user, you can verify your bank account to do deposits and...
I am an international user [outside of Canada and the United States]. How do I verify my bank account?
If you are an international user, you can verify your bank account to do deposit...
What is the deposit/withdrawal daily limit for each verification level?
Helpful Advice - We try our best at SolidTrust Pay to keep this area current,...
Where can I find information on how you handle my documents and the data I submit?
SolidTrust Pay takes data collection seriously. We [SolidTrust Pay] protect y...