I am an American user. How do I verify my American bank account?
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I am an American user. How do I verify my American bank account?

If you are an American user, you can verify your bank account to do deposits and withdrawals via ACH [Automated Clearing House].

To verify your bank account, you will need to add your bank account before documents can be submitted.

1. Your bank account can be instantly verified using a third-party provider.
Please go to Banks & Cards > New Bank Account.
On this page, you will be able to add your banking details.

2. Please submit an ACH Agreement Form [found by clicking here]. This form must have a handwritten signature for legal reasons. A digital signature will not be accepted.
- A void check or direct deposit form for the account you wish to be verified. Please make sure the document shows:
     - Your name
     - Current address that matches the one on your profile
     - A recent date [within 6 months from the date of submission]
     - Account number
     - Routing number


Helpful Advice

- Before submitting the ACH Form, please ensure the information you add matches the information on your documents.
- You must be Standard Verified before your bank account can be activated. Please click here for more information on how to verify your account to the Standard level.
- Only American bank accounts in United States Dollars [USD] can be used for ACH deposits and withdrawals. If you have any other currency in your account, you will need to convert them to USD by going to My Money > Exchange Funds. Do not deposit/withdraw other currencies via an ACH method. If you do deposit/withdraw funds in any other currency via an ACH, it will be rejected and bank fees will apply.
- You can upload your document[s] by going to My Account > Upload Docs. For more document submission information, please click here.