Two-factor Authentication - Guide for Smartphones
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Two-factor Authentication - Guide for Smartphones

2FA [two-factor authentication] is having something you know paired with something you have. For example, you likely have a bank card, and in order to use your bank card, you must have a correct PIN when completing transactions. The bank card is something you have and the PIN is something you know. Together, the card and PIN makes for a great two-factor authentication system, which in return protects your money.

To create a 2FA password via your smartphone:

1. Log into your SolidTrust Pay account

2. Go to Security ZoneTwo-Factor Auth Settings

3. Read through the instructions carefully. It is important to make sure that your phone number is correct and includes your country code. If it is not, please contact Customer Support via the button at the bottom of this page.

4. After verifying your phone number, please download one of these 2FA applications onto your smartphone:

- For Android, iOS, & Blackberry: Google Authenticator 
- For Android & iOS: Duo Mobile 
- For Windows Phone: Authenticator

5. After you have downloaded the application, go to Start Two-Factor Authentication Setup

6. Then select Send SMS Confirmation Code

7. You will receive a SMS message with a 2FA setup code. Enter this code in the SMS Confirmation Code field and click Enable 2FA.

8. Once you have entered your SMS Confirmation Code, open the application you have downloaded and scan the QR [Quick Response] code. It looks like a black and white square.

9. After your have scanned the QR code, you will see a 6 digit number that changes every 30 seconds. This is your 2FA password - it is required when adding a Bitcoin wallet to your account or if you wish to use an exchanger service.

Customer Support can be reached by clicking the button below: